Frequently Asked Questions

Please reach us at info@mycandyhearts.com if you cannot find an answer to your question.

Is your candy Halal?

We are open from 9:00a Yes, all our candy with beef gelatine is halal certified.

Do you have a vegetarian range?

Yes, we cater to the vegetarian market. Please send us an inquiry to know which products are vegetarian.

What is the shelf life of your products?

12 to 24 months depending on the product.

Does your company follow any accredited food safety management system?

Yes, we have been HACCP certified since 2014.

Does Candy Hearts have a retail store I can visit to browse the full selection of products?

Yes, Candy Hearts warmly welcomes you to visit any of our 30+ retail outlets across the malls in the UAE to browse our full selection of products.

What are your retail store timings?

Our retail timings are from 10am to 10pm. However, this may vary according to mall timings & public holidays.